Shipping Policy

At AWOS, we are committed to making your shopping experience simple, convenient, and reliable. We offer free shipping on eligible orders.

Order Processing

All orders are carefully prepared and processed after your order is confirmed. Orders are generally processed within 1–3 business days. Processing may take longer during sales, holidays, or periods of high order volume.

Free Shipping

We provide free shipping on orders placed through our online store. There are no additional standard shipping charges for eligible deliveries.

Delivery Time

After your order has been processed, delivery usually takes approximately 3–7 business days, depending on your location and the courier service.

Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you may receive tracking information when available. You can use the tracking details to follow the progress of your shipment.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information when placing an order. AWOS is not responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact our customer support team. We will help you check the status of your shipment and work with the delivery service when necessary.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide clear photos of the package and the product. We will review the issue and assist you accordingly.

Contact Us

If you have any questions about our shipping policy or your order, please contact AWOS using the contact information provided on our website.

Thank you for shopping with AWOS! 🛍️✨